Return & Refund Policy

Faulty Item

In the event you received faulty item, you can return the item within 5 days of receipt. We will replace the faulty item with a new one, and shipping and handling charges will be covered by us. Customer needs to send a picture of the faulty items. Upon receiving the item, inspection will be made.

Unsatisfied Purchase

We apologise if the products received was not satisfactory. Yes, you may return it for an exchange with a different design or color. You must return it within 5 days of receipt. Return and repost shipping charges are the responsibility of the customer. The item must be return in the same condition as when it was received in - unused, unwashed, unironed, unaltered and with the tags still attached. Once the item has been posted out, please update us with the tracking number. Please inform us of the item you wish to exchange it with.

Return Address

AVILIA BOUTIQUE
No. 3-1 Jalan Villa Tropika 1,
Taman Villa Tropika,
43000 Kajang,
Selangor
TEL: +60132933769

Please contact us at sales@avilia.my or +60132933769 if you have any questions or doubts.

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